Sunday, April 14, 2019
Developing management skills Essay Example for Free
Developing prudence skills EssayBy denotation the Southfield Case, iodine can quickly realize that there is definitely want of direct communication and goal expectations between both rank Sanders, Vp of account services and straight-from-the-shoulder Belby, Reginald manager. I believe, there was a lack of supportive communication between Mark and Frank since in the cheek it was mentioned that Belby viewed professional guidance from Sanders as threatening and it usually caused Belby to distance himself from Frank, which it negatively resulted production.Based on the reading of chapter four of Developing Management Skills, there is a fine line between coaching and hash out and it is extremely challenging for managers to effectively perform both and in the same time make authentic that they are not directly ignoring the other persons feelings and confidence. When Frank needed professional advice or when professional reflection was required, instead he mostly got coaching instead of counseling, which resulted in the distance relationship between them, which candid interpreted as a criticism attack on his character.Furthermore, we also learn that in one incident Mark had intervened in a problematic situation between Frank and one of his customers and was suitable to save that clients contract. By not allowing Frank to resolve the situation, Mark is stretching his duties far too foreshorten and does not allow other employees to delegate effectively, which results in low productivity over all.Based on chapter four readings, the best relationships are based on congruence, which one cannot really find between Mark and Franks relationship. Frank is not being clear about his expectations from Mark. It was mentioned in the case that Frank didnt get the promotion partially because he never directly communicated to frank that he treasured the promotion.
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